At Malen's Kitchen Limited, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services. By using our website and placing an order, you agree to the practices outlined in this policy.
Use of Personal Information
We collect personal information to process orders, deliver products, and provide customer service. We may also use your information to notify you of new products, services, and promotions that may interest you.
We do not sell, rent, or lease your personal information to third parties. However, we may share your details with trusted partners who help us fulfill orders, such as shipping companies. These partners are required to keep your information confidential and are prohibited from using it for any other purposes.
We may also disclose your information if required by law or to protect our rights and the safety of our users.
Controlling Your Information
We provide you with the ability to manage your personal information. You can contact us at info@malens.co.nz to update your preferences or to opt out of receiving promotional emails or SMS messages.
To unsubscribe from marketing emails, simply follow the instructions in any email you receive from us.
Marketing
We may use your personal information for marketing purposes to inform you about new products, special offers, or events. This may include email and SMS marketing. You can opt-out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.
We may send periodic SMS messages to customers who have opted in, including promotions, order reminders, and updates about new products. This data is collected and stored securely and will not be shared with third parties.
Cookies
We use cookies to improve your shopping experience and track items in your cart, including reminders for abandoned carts. These cookies help us send relevant offers or reminders about your cart.
We also use location-based promotions based on the data you provide when setting up your customer profile. However, we do not track your precise location.
Changes to This Policy
Malen's Kitchen Limited may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to periodically review this policy to stay informed about how we protect your information.
If you have any questions or concerns about this Privacy Policy, please contact us at info@malens.co.nz.